Laura on train station with a racing train in the background

Bridging Perspectives, Designing Futures

I'm a UX specialist who makes complex platforms feel understandable, trustworthy, and genuinely useful—for the people using them and the teams maintaining them

I've redesigned enterprise tools, built design systems that hold entire product suites together, and led cross‑functional teams through migrations where failure wasn't an option.

Whether it's a two‑day CEO‑level sprint or a year‑long platform rebuild, I focus on the same thing: turning ambiguity into clear decisions and messy systems into coherent, measurable experiences.

How I work

Research and Uncover

  • Lead user research that uncovers the problems people can't articulate
  • Map complex systems using service design tools to find strategic opportunities
  • Use AI-assisted scenario planning to anticipate edge cases and user needs

Design and Systematise

  • Transform abstract concepts into compelling visual narratives that get stakeholder buy-in
  • Build scalable design systems rapidly—establishing foundations that enable teams to move fast
  • Prototype ideas at speed to test assumptions early and often

Execute and Iterate

  • Lead teams through messy, complex projects where the path isn't always clear
  • Bridge the user-business divide—great UX drives commercial outcomes, not despite them
  • Ship solutions that work in the real world, not just in presentations

What Sets Me Apart

Business Acumen Meets Design Thinking

Blending business strategy with user experience design, I create solutions that harmonise user needs with commercial objectives.

Cross-Cultural Insight

Over a decade in translation and interpretation brings nuanced understanding to user needs across different contexts.

Strategic Problem-Solving

Known for big-picture thinking and navigating complex challenges through diverse design methodologies.

Visual Communication

I blend analytical rigour with creative visualisation to make complex concepts accessible and actionable.